The Commonwealth Disability Services Standards
STANDARD 1: SERVICE ACCESS
Each person with a disability who is seeking a service has access to a service on the basis of relative need and available resources.
STANDARD 2: INDIVIDUAL NEEDS
Each person with a disability receives a service that is designed to meet, in the least restrictive way, his or her individual needs and personal goals.
STANDARD 3: DECISION MAKING AND CHOICE
Each person with a disability has the opportunity to participate as fully as possible in making decisions about the events and activities of his or her daily life in relation to the services he or she receives.
STANDARD 4: PRIVACY, DIGNITY AND CONFIDENTIALITY
Each service recipient’s right to privacy, dignity and confidentiality in all aspects of his or her life is recognised and respected.
STANDARD 5: PARTICIPATION AND INTEGRATION
Each person with a disability is supported and encouraged to participate and be involved in the life of the community.
STANDARD 6: VALUED STATUS
Each person with a disability has the opportunity to develop and maintain skills and to participate in activities that enable him or her to achieve valued roles in the community.
STANDARD 7: COMPLAINTS AND DISPUTES
Each service recipient is encouraged to raise and have resolved without fear of retribution, any complaints or disputes he or she may have regarding the service provider or the service.
STANDARD 8: SERVICE MANAGEMENT
Each service provider adopts quality management systems and practices that optimise outcomes for service recipients.
STANDARD 9: EMPLOYMENT CONDITIONS
Each person with a disability enjoys working conditions comparable to those of the general workforce.
STANDARD 10: SERVICE RECIPIENT TRAINING AND SUPPORT
The employment opportunities of each person with a disability are optimised by effective and relevant training and support.
STANDARD 11: STAFF RECRUITMENT, EMPLOYMENT AND TRAINING
Each person employed to deliver services to a person with a disability has relevant skills and competencies.
STANDARD 12: PROTECTION OF HUMAN RIGHTS AND FREEDOM FROM ABUSE
The service provider acts to prevent abuse and neglect and to uphold the legal and human rights of service recipients.
The Commonwealth Disability Services Standards
STANDARD 1: SERVICE ACCESS
Each person with a disability who is seeking a service has access to a service on the basis of relative need and available resources.
STANDARD 2: INDIVIDUAL NEEDS
Each person with a disability receives a service that is designed to meet, in the least restrictive way, his or her individual needs and personal goals.
STANDARD 3: DECISION MAKING AND CHOICE
Each person with a disability has the opportunity to participate as fully as possible in making decisions about the events and activities of his or her daily life in relation to the services he or she receives.
STANDARD 4: PRIVACY, DIGNITY AND CONFIDENTIALITY
Each service recipient’s right to privacy, dignity and confidentiality in all aspects of his or her life is recognised and respected.
STANDARD 5: PARTICIPATION AND INTEGRATION
Each person with a disability is supported and encouraged to participate and be involved in the life of the community.
STANDARD 6: VALUED STATUS
Each person with a disability has the opportunity to develop and maintain skills and to participate in activities that enable him or her to achieve valued roles in the community.
STANDARD 7: COMPLAINTS AND DISPUTES
Each service recipient is encouraged to raise and have resolved without fear of retribution, any complaints or disputes he or she may have regarding the service provider or the service.
STANDARD 8: SERVICE MANAGEMENT
Each service provider adopts quality management systems and practices that optimise outcomes for service recipients.
STANDARD 9: EMPLOYMENT CONDITIONS
Each person with a disability enjoys working conditions comparable to those of the general workforce.
STANDARD 10: SERVICE RECIPIENT TRAINING AND SUPPORT
The employment opportunities of each person with a disability are optimised by effective and relevant training and support.
STANDARD 11: STAFF RECRUITMENT, EMPLOYMENT AND TRAINING
Each person employed to deliver services to a person with a disability has relevant skills and competencies.
STANDARD 12: PROTECTION OF HUMAN RIGHTS AND FREEDOM FROM ABUSE
The service provider acts to prevent abuse and neglect and to uphold the legal and human rights of service recipients.
75 Carrington Street, Nedlands, Western Australia 6009 T 08 6389 4100